Training Tools

The following tools, games, and activities can be used by organizations for trainings and workshops.

• Resources for Learning About Scams (Dec 08, 2021)
  Consumer Action created this resource sheet to help community educators get valuable information to consumers. The two-page resource sheet compiles…
• Consumer Action reaches Spanish-speakers through print and TV coverage during COVID (Aug 03, 2021)
  By Nelson Santiago Since the pandemic began, I have, in my role as community outreach manager, taken extra steps to…
• After a Disaster: ID Theft, Scams and Insurance (Presentation) (Mar 17, 2021)
  In this presentation, Consumer Action's Linda Williams explains common scams and problems encountered by consumers who have been affected by…
• Using FinTech to manage money? You need to watch this (Dec 05, 2020)
  “The pandemic has forced community groups to pivot and offer their clients financial education in virtual settings,” said Consumer Action’s…
• Resource Sheet: Serving Older Veterans: An Introduction to Veterans Benefits (Nov 12, 2020)
  Senior veterans may be eligible for a wide-variety of benefits available to all U.S. military veterans. Veteran's benefits include disability…
• Coping with COVID-19: From housing, to health care, to rebooting your savings (Nov 05, 2020)
  “Establishing or replenishing savings” covers why and how to create or add to an…
• Protect Yourself Against Common Financial Scams (Sep 21, 2020)
  Capital One created educational videos English, Spanish, Mandarin, Korean and Vietnamese to highlight some of…
• Money Management 1-2-3: How financially savvy are you? (Jul 31, 2019)
  Community educators presenting one or more parts of the Money Management 1-2-3 module can use this game as an ice-breaker…
• Pop Quiz! What are your rights under the Fair Debt Collection Practices Act? (Dec 04, 2018)
  Staff member Linda Williams, who travels all over the country with Consumer Action’s outreach team teaching community-based organizations (CBOs) how…
• Teaching Adults: Making Your Training Stick (PowerPoint Slides) (Feb 22, 2018)
  Adults learn differently. Consumer Action's PowerPoint slide presentation is free for use by those facilitating adult financial literacy training sessions.…
• Finding the Right Job Training School Reference/Resource Sheet (Jan 12, 2018)
  The Finding the Right Job Training School Reference/Resource Sheet was developed by one of Consumer Action’s trainers for a train-the-trainer…
• Companion slide deck: When a collector calls: An insider’s guide to responding to debt collectors (Jun 21, 2017)
  Consumer Action created this companion slide deck as a visual aid for educating consumers on the material in When a…
• Practical Money Skills (Apr 17, 2017)
  Practical Money Skills offers interactive tools and educational resources to help individuals and communities build stronger financial futures.
• Commonwealth (formerly Doorways to Dreams Fund) (Apr 17, 2017)
  A library of free online and mobile games, designed and developed by Commonwealth (formerly Doorways to Dreams Fund),…
• Consumer Action YouTube Channel (Apr 17, 2017)
  The Consumer Action YouTube Channel features short educational videos and webinars on topics including small business insurance, identity theft, managing…

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