News

2023

May

25

• Here is what airlines must do if your flight is canceled or delayed. Here’s a DOT rule every flier should know about: If your flight is canceled for any reason—weather, mechanical problems, air-traffic control, staffing issues, computer glitches, volcanic eruptions, whatever—the airline

08

• Biden proposes airlines cover expenses for canceled flights. The president is set to announce that the Department of Transportation is launching an effort to set new rules that would guarantee compensation when disruptions occur that are under airlines’ control, the White House

04

• What the end of the Covid health emergency means for you. After May 11, older Americans with traditional Medicare will no longer be able to get free, at-home tests. People with private insurance or Medicare Advantage (private Medicare managed-care plans) will no longer be guaranteed free at-home

April

12

• Banks are closing customer accounts, with little explanation. Besides an overall rise in fraudulent activity, several factors could be behind the increase in Suspicious Activity filings — more alerts from government officials tipping off banks to specific activities, increasingly sophisticated technologies to detect

04

• A federal tool could soon make it easier to compare credit cards. The Consumer Financial Protection Bureau is asking banks for more information about who qualifies for which credit cards. Banks will be asked more questions about a card’s terms, like its interest rate, known

March

27

• Consumer advocates seek to protect money transfer victims of fraud. The caller said the bank had spotted fraudulent activity on her account. Hurt checked her banking app and found an unapproved charge.The man walked her step-by-step through the process of wiring $12,000 from her old

25

• How Cigna saves millions when its doctors reject claims without reading them. Cigna medical directors do not see any patient records or put their medical judgment to use, said former company employees familiar with the system. Instead, a computer does the work. A Cigna algorithm flags mismatches

15

• Here’s what deposit insurance covers. If you are unsure whether your money is federally insured, use the FDIC’s tool, the Electronic Deposit Insurance Estimator. It helps consumers figure out on a per-bank basis how much of their money,

13

• Insurers slashed Hurricane Ian payouts insiders reveal. After years of more frequent and intense storms, national insurance carriers have pulled back from the market and smaller, regional carriers with smaller financial reserves jumped in. In the wake of Hurricane Ian, those companies

08

• The dirty little secret of credit card rewards. Credit card perks for educated, usually urban professionals are being subsidized by people who have less. In other words, when you book a hotel room or enjoy entry to an airport lounge at no cost,

01

• Advocates welcome collection of homebuyers' language preference. Advocates Welcome Mandatory Collection of Language Preference Data by Fannie Mae and Freddie Mac Required use of the Supplementary Consumer Information Form (SCIF) starts March 1 WASHINGTON, D.C. - Homebuyers with limited English proficiency (LEP)

February

28

• Supreme Court hears challenges to student loan forgiveness. The Supreme Court is hearing arguments over the legality of the Biden administration’s plan to wipe out more than $400 billion in student debt because of the coronavirus pandemic. Both cases grapple with two

21

• Why the South has such low credit scores. Almost every corner of America’s most populous region — every race, every income bracket — appears to have low credit scores. The reason why credit scores are so low in the South has

• FTC charges GoodRx with illegally disclosing customer health information. Federal regulators have accused the California-based discount drug and telehealth provider with violating federal law by “failing to notify consumers” about its “unauthorized disclosure” of their health information to Facebook, Google,

06

• Even after you bought a car, dealerships can 'yo-yo' you and take it back. A full three weeks after they bought the car and took it home, they got what's called "yo-yo'd." "I received a phone call from the finance manager of the dealership,

January

26

• White House unveils Renters Bill of Rights. The Biden administration is releasing a “Blueprint for a Renters Bill of Rights” that highlights the need for clear and fair leases, the right to organize, and eviction prevention and diversion, among other

23

• NJ bill would require digital-only coupon alternative. As more and more stores transition to only offering coupons online or in an app, consumer advocates say that seniors and low-income shoppers, who often lack access to technology or the skills to use it,

18

• It’s time to finally fix air travel. On Wednesday morning, the Federal Aviation Administration was forced to reboot its system that alerts pilots to safety issues, grounding all air traffic in the United States. Much of the rest of the world —

• Annoyed by grocery store loyalty apps? How to save anyway. You’ve seen the ads proclaiming, “Go digital and save even more!” To do this, though, you must have a smartphone. According to Consumer World founder Edgar Dworsky, shoppers who don&rsquo

10

• Biden’s new student loan repayment plan. Federal student loan borrowers could pay less money toward their debt and shorten the path to forgiveness under the terms of the Biden administration’s revamped income-driven repayment plan. Those who borrowed $12,000 or less