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Spotlight Archive

  • Monday, February 22, 2016
    It's America Saves Week: Get on board! »

    Saving money, improving your financial life, building wealth. It all starts when you set a goal and make a plan to reach that goal. So what is your goal? Set up an emergency cash fund? Get out of debt? Make a down payment on a car or home? Sock away money for college or retirement?

  • Friday, December 18, 2015
    Sign our petition: Preserve Lifeline for ALL in-need households! »

    Don't hang up on Lifeline subscribers! The Federal Lifeline program subsidizes phone services for low-income households, giving them access to job opportunities, health care, and social services. But new recommendations would limit Lifeline eligibility only to households who receive food stamps (SNAP) and would rely on an inconvenient and possibly costly voucher payment system to provide benefits.

  • Friday, December 18, 2015
    Correcting and protecting your credit record »

    The credit reporting issue of Consumer Action News covers some welcome changes in reporting rules and the dispute resolution process, explains how consumers can access free credit scores and deal with delinquent debt on their reports, and throws light on the rights and challenges for job seekers and data breach victims.

  • Thursday, November 19, 2015
    Protect your legal rights: Support the Arbitration Fairness Act »

    Did you know that credit card and telephone companies, banks and other major corporations are actively fighting to take away your right to sue them in a court of law if they misbehave? They want to force you into arbitration – a private system without a judge, jury or right to an appeal – so that they can avoid the costs associated with awarding you damages or improving their products and services. Proposals in Congress and the Senate—the Arbitration Fairness Act of 2015 (HR 2087 and S 1133)—would counter this attempt on behalf of big business by eliminating forced arbitration clauses in employment, consumer and civil rights cases.

  • Thursday, November 19, 2015
    Insider’s guide to responding to debt collectors »

    Millions of consumers are contacted by debt collectors every year. This concise “insider’s” guide to responding to a debt collection call or letter, written with input from an association of collectors, provides tips for communicating effectively with a collector, exercising and protecting your rights and avoiding debt collection scams.

  • Thursday, November 19, 2015
    Keep shareholder reports accessible to all »

    The U.S. Securities and Exchange Commission (SEC) has proposed a new regulation (Rule 30e-3), which would eliminate the current default requirement for mutual funds to send shareholder reports and other important information to investors in paper form.

    This change could disadvantage millions of investors – the majority of whom have already expressed a preference for paper-based investment materials.

  • Tuesday, October 27, 2015
    What to know before you pay on the go: Read our Mobile Payments Guide »

    Take out your mobile phone at checkout and presto, you've paid! There's a little more to it than that... Consumer Action’s Mobile Payments Guide details how popular mobile payment systems work and what to consider when deciding to make mobile payments.

  • Wednesday, July 15, 2015
    Get Consumer Action's new e-newsletter, SCAM GRAM! »

    SCAM GRAM is Consumer Action’s new monthly email alerting you to the dirtiest players in the world of tech fraud, credit card scams, ID theft and general con-artistry. Don’t be fooled by liars, cheaters and deceivers—wise up with SCAM GRAM!

  • Wednesday, June 17, 2015
    Check out the new Consumer Action guide to choosing a prepaid card »

    A prepaid card that charges low fees, comes with desirable features and offers strong consumer protections can be a good choice for many consumers. This publication will help you learn how to compare your options and choose the best prepaid card for your needs.

  • Tuesday, March 10, 2015
    Find free tax assistance via community programs »

    The IRS partners with a network of community organizations to offer free tax services at thousands of tax preparation sites around the country. These sites are generally located at community and neighborhood centers, libraries, schools, shopping malls and other convenient locations.

  • Tuesday, September 30, 2014
    MoneyWi$e Building and Keeping Good Credit Webinar »

    This is a recording of a Consumer Action training webinar.

  • Wednesday, July 30, 2014
    Medical credit cards require careful scrutiny »

    Unexpected medical and dental bills can wreak havoc with your budget. A number of companies offer credit cards to help consumers finance these bills, but Consumer Action found that several feature a trap called “deferred interest.”

  • Wednesday, March 12, 2014
    Consumer Action guide to insurance for entrepreneurs and micro businesses »

    In this issue of Consumer Action News, our quarterly newsletter, we outline the business insurance needs of home-based businesses and microbusinesses.

  • Tuesday, January 28, 2014
    Learn about new remittance rules in our updated fact sheet »

    Many immigrants send some of their earnings to relatives and friends in their home countries. There are several ways to transfer money to recipients outside the U.S., and different types of financial services and products can help you with this task.

  • Wednesday, November 20, 2013
    New: Affordable Care Act issue of Consumer Action News »

    In the Affordable Care Act Issue of Consumer Action News we cover the basics of Obamacare—including the new health insurance exchanges, required minimum services, enrollment, subsidies for low income individuals and families and more. Our Web Bonus articles (not included in the downloadable PDF), explore medical debt installment plans, scams around Obamacare and appealing your health insurer's decisions.

  • Tuesday, October 01, 2013
    Affordable Care Act exchanges are open for business »

    Today (Oct. 1) the new Health Insurance Marketplace is open and can help uninsured people find healthcare coverage.

  • Wednesday, September 04, 2013
    CFPB warns credit reporting mistakes must be investigated »

    The Consumer Financial Protection Bureau (CFPB) put companies on notice that if a consumer disputes information in her credit file that an investigation must occur and, if warranted, the error must be corrected.

  • Saturday, June 01, 2013
    Emerging P2P payment services »

    In its new survey of the “person-to-person”—P2P—payments industry, Consumer Action compares the ever-evolving ways consumers can electronically fund, send and receive personal payments.

  • Wednesday, April 10, 2013
    Take Our Survey: Peer-to-Peer Payments »

    Consumer Action is conducting a survey on how consumers use Peer-to-Peer (P2P) payments and online tools designed to facilitate them.

    P2P payments, sometimes called person-to-person payments, allow you to pay someone without cash or a check, even if the recipient can't accept credit or debit cards. For example, electronic P2P payments let you cover your share of a restaurant tab, reimburse a friend for tickets to a movie, or pay your babysitter, housekeeper and other individuals, usually with just a few taps on your smartphone or computer keyboard.

    Help us out by taking the survey. Even if you haven't used peer-to-peer payment tools, you'll have a chance to tell us why you haven't.

    Click here to take the survey.

  • Thursday, February 21, 2013
    Consumers benefit from CARD Act »

    Consumer Action surveyed cardholders online to learn what impact the CARD Act has had on credit card users. Overall, respondents reported that credit card companies are treating them the same or better than before the law and that the disclosures mandated by the law have helped them take action to avoid credit card debt.

  • Thursday, January 03, 2013
    Take our online poll: How were you impacted by the CARD Act? »

  • Wednesday, October 31, 2012
    Consumer Action compares credit card comparison sites »

    With the rise of the Internet, comparing credit cards has become a business model for dozens of companies. Card comparison sites make money when consumers click through and apply for a card. Consumer Action looked at 54 sites to determine which ones offer the most useful and complete information to credit card shoppers. To narrow the list, we evaluated them using a checklist of key elements—and 13 met all or most of our criteria.
  • Tuesday, June 26, 2012
    Peer-to-Peer Lending: A new way to borrow »

    Three P2P lending websites—Lending Club, Peerform and Prosper—enable unacquainted borrowers and lenders (called investors) to enter into a loan agreement in any U.S. state where the companies operate. The money to fund the loans is put up by individuals or groups of investors, not banks or credit card companies.
  • Thursday, May 03, 2012
    Consumer Action releases housing discrimination survey »

    Community-based organizations (CBOs) dealing with the disabled, immigrants, families with children, and other underserved consumers are reporting that housing discrimination remains a widespread problem in the United States, with the most vulnerable consumers unsure of their rights and how to protect themselves.
  • Wednesday, April 25, 2012
    NEW! Consumer Action's Prepaid Cards Survey »

    Consumer Action took a look at the market for general purpose reloadable prepaid cards—an alternative to credit and debit cards—and collected our findings in a new survey that examines 28 cards from 11 issuers.
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