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Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

 
 

Records Found: 33

    Consumer Information


  • Arkansas - Securities Division
    Each state has its own laws and regulations for securities brokers and for all types of securities, including stocks, mutual funds, commodities, real estate offerings, uninsured investment products sold by banks and others. The officials enforce these laws and regulations. State securities agencies are responsible also for preventing fraud and abuse in the sale of all but the largest securities offerings. If you have a…

  • Asian Americans Advancing Justice - Los Angeles
    Asian Americans Advancing Justice - Los Angeles (Advancing Justice - LA) is the nation’s largest legal and civil rights organization for Asian Americans, Native Hawaiians, and Pacific Islanders (NHPI). Founded in 1983 as the Asian Pacific American Legal Center, Advancing Justice - LA serves more than 15,000 individuals and organizations every year. Through direct services, impact litigation, policy advocacy, leadership development, and capacity building, Advancing…

  • Bankrate.com
    Excellent site offering almost daily updates on rates for mortgages, credit cards, auto loans, checking and savings accounts, home equity loans, ATM fees, as well as banking news.

  • California - Department of Consumer Affairs
    The Department of Consumer Affairs (DCA) protects and serves California consumers while ensuring a competent and fair marketplace. DCA helps consumers learn how to protect themselves from unscrupulous and unqualified individuals. The Department also protects professionals from unfair competition by unlicensed practitioners.

  • California Online Directory
    The California Online Directory is a service provided by the California Department of Technology. The Online Directory provides access to government information and services for state employees, local government and the general public. The directory services include state employee information, state agency information, and a State Government Organization Chart, as well as a keyword search.

  • Centers for Medicare & Medicaid Services (CMS)
    The Centers for Medicare & Medicaid Services (CMS) ten Field offices reorganized in February 2007 moving from a geography-based structure to a Consortia structure based on the Agency's key lines of business: Medicare health plans, Medicare financial management, Medicare fee for service operations, Medicaid and children's health, survey & certification and quality improvement. The intent of the new structure is to improve performance through uniform…

  • Chinatown Service Center
    Provides information and referrals to social services and consumer education. Provides welfare, medical and social security information. Will assist in the completion of forms and translation of documents. Also offers employment training, job placement, mental health services, medical clinic services, elderly services and in-home services.

  • Consumer Financial Protection Bureau (CFPB)
    The central mission of the Consumer Financial Protection Bureau (CFPB) is to make markets for consumer financial products and services work for Americans — whether they are applying for a mortgage, choosing among credit cards, or using any number of other consumer financial products. Congress established the CFPB to protect consumers by carrying out Federal consumer financial laws. Among other things, they: - Conduct rule-making,…

  • Consumer Information Center (CIC)
    The Consumer Information Center (CIC) is an information resource for California consumers. CIC is operated by the Consumer and Community Relations Division of the California Department of Consumer Affairs. When consumers have problems in the marketplace, they call CIC's toll-free number, (800) 952-5210, to obtain assistance. Staff members can help find the right government agency to help with a particular problem, and they can also…

  • Customer Assistance Group, (DOT)
    The Office of the Comptroller of the Currency (OCC) charters, regulates, and supervises all national banks. It also supervises the federal branches and agencies of foreign banks. Headquartered in Washington, D.C., the OCC has four district offices plus an office in London to supervise the international activities of national banks. The OCC’s nationwide staff of examiners conducts on-site reviews of national banks and provides sustained…

  • Department of the Treasury (DOTT)
    The United States Treasury Department is entrusted with a broad range of duties and functions. In addition to monetary functions such as budgets, taxes, and currency production and circulation, Treasury also oversees critical functions in enforcement, economic policy development, and international treaty negotiation, just to name a few.

  • Federal Trade Commission (FTC)
    Enforces federal consumer protection laws concerning false advertising, deceptive business practices, inaccurate credit reports and handles complaints regarding credit cards, failure of banks to disclose credit terms, denial of credit because of discrimination and inaccurate disclosure of credit reports. May be able to assist with problems of abusive collection agencies.

  • FinAid! The SmartStudent Guide to Financial Aid
    Comprehensive guide to student financial aid. Discusses sources of financial aid, as well as tips on avoiding scams.

  • Instituto Laboral de la Raza
    For over 27 years, the Instituto Laboral de la Raza has served low income families of California as a nonprofit advocacy and workers’ resource center. Headquartered in the Mission District of San Francisco, with a field office in San Jose, the Instituto provides legal services, peer counseling, financial education and access to a network of services to the unorganized working poor. Most of their clients…

  • Moneywi$e
    MoneyWi$e, a national financial literacy partnership of Consumer Action and Capital One, is the first program of its kind to combine free, multilingual financial education materials, curricula and teaching aids with regional meetings and roundtables to train community-based organization staff so that consumers at all income levels and walks of life can be reached.

  • Montana - Commissioner of Securities and Insurance
    The Commissioner of Securities and Insurance’s office is a criminal justice agency charged with protecting Montana’s consumers through insurance and securities regulation and also through informing the public about insurance and securities issues.

  • Morningstar
    Morningstar is a trusted source for insightful information on stocks, mutual funds, variable annuities, closed-end funds, exchange-traded funds, separate accounts, hedge funds, and 529 college savings plans

  • Motley Fool
    Offers stock quotes, news, charts and data, model portfolios, and personal finance advice.

  • National Consumers League
    The National Consumers League is America’s oldest consumer organization, representing consumers and workers on marketplace and workplace issues since our founding in 1899. NCL provides government, businesses, and other organizations with the consumer’s perspective on concerns including child labor, privacy, food safety, and medication information.

  • National Credit Union Administration (NCUA)
    Insures member shares in all federal credit unions and state credit unions that apply for and meet the insurance standards. Handles complaints against member agencies. Call one of their regional offices first to resolve the complaint.

  • New Hampshire - Bureau of Securities Regulation
    Each state has its own laws and regulations for securities brokers and for all types of securities, including stocks, mutual funds, commodities, real estate offerings, uninsured investment products sold by banks and others. The officials enforce these laws and regulations. State securities agencies are responsible also for preventing fraud and abuse in the sale of all but the largest securities offerings. If you have a…

  • New Jersey - Department of Banking and Insurance
    The mission of the Department of Banking and Insurance is to regulate the banking, insurance and real estate industries in a professional and timely manner that protects and educates consumers and promotes the growth, financial stability and efficiency of those industries. The New Jersey Department of Banking and Insurance is committed to protecting and educating consumers regarding insurance, money matters and real estate transactions.

  • North Dakota - Securities Commissioner
    The North Dakota Securities Department regulates the offer and sale of securities and franchises in the State of North Dakota, and protects the investing public by enforcing compliance with our state’s laws. The Department promotes public awareness of securities laws to prevent violations and to prevent investment fraud. The Department provides investor education programs for all ages to improve the level of financial literacy in…

  • Office of Investor Education and Advocacy (SEC)
    The SEC's Office of Investor Education and Assistance provides a variety of services to address the problems and questions you may face as an investor. The office cannot advise the public on what investments to make, but can tell people how to invest wisely and avoid fraud. To request public documents, visit http://www.sec.gov/answers/publicdocs.htm

  • Ohio - Division of Financial Institution
    The Division of Financial Institutions regulates Ohio's State-chartered financial institutions and consumer finance companies. The Division charters depository institutions, licenses non-depository financial services, and conducts on-site examinations. All examinations, supervision, and regulatory activities are performed by Division staff who specialize in the operations of each of the specific industries. The Division's Office of Consumer Affairs works to provide education to Ohioans regarding borrowing and related…

 
 
 

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