Consumer Services Guide (CSG)

Managing Money Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the 'Guide', some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

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Records Found: 121

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• Alabama - Attorney General
  The Attorney General's Office of Consumer Affairs provides three primary services for the State of Alabama and its residents: (1) serves as a mediator of consumers' complaints that relate to a retail transaction; (2) investigates allegations of fraud or illegal practices by a business which may violate state or certain federal laws; and (3) offers information and consumer education to the public about how to…
  
  
• Alabama - Superintendent of Banks
  The Alabama Banking Department regulates all state chartered banks, trust companies, and various providers of consumer credit.
  
  
• Alameda County Community Development Agency
  The Alameda County Community Development Agency is to enhance the quality-of-life of County residents and plan for the future well-being of the County's diverse communities; to balance the physical, economic, and social needs of County residents through land use planning, environmental management, neighborhood improvement, and community development; and to promote and protect agriculture, the environment, economic vitality and human health.
  
  
• Alaska - Director of Banking
  The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit.
  
  
• American Bankers Association
  Industry group site contains lots of information for consumers and calculators to help you figure mortgage, auto, and college loan rates.
  
  
• American Bar Association - Consumer's Guide to Legal Help on the Internet
  This site is run by the American Bar Association and provides information about how and where to find free legal help, advice about hiring a lawyer, what to do if you have trouble with your lawyer, and more.
  
  
• American Savings Education Council (ASEC)
  Links to helpful sites about saving.
  
  
• Arizona - Corporation Commission
  Each state has its own laws and regulations for securities brokers and for all types of securities, including stocks, mutual funds, commodities, real estate offerings, uninsured investment products sold by banks and others. The officials enforce these laws and regulations. State securities agencies are responsible also for preventing fraud and abuse in the sale of all but the largest securities offerings. If you have a…
  
  
• Arizona - Department of Insurance
  The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities.
  
  
• Arizona - Superintendent of Banks
  The Arizona state banking department's mission is to regulate and supervise the financial institutions and enterprises of Arizona according to statutes in ways that will not unreasonably impede economic growth or business activity and provide consumer support to the greatest possible extent.
  
  
• Arkansas - Better Business Bureau (BBB)
  Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. BBB of the Mid-South, Inc serves West Tennessee, North Mississippi and Eastern Arkansas.
  
  
• Arkansas - Department of Insurance
  The primary mission of the Arkansas Insurance Department (AID) is consumer protection through insurer solvency and market conduct regulation, and fraud prosecution and deterrence. The Consumer Services Division is designed to assist consumers with questions or problems relating to insurance coverage. This includes working to educate consumers on how to shop for insurance products and how to recognize the value of insurance.
  
  
• Arkansas - Securities Division
  Each state has its own laws and regulations for securities brokers and for all types of securities, including stocks, mutual funds, commodities, real estate offerings, uninsured investment products sold by banks and others. The officials enforce these laws and regulations. State securities agencies are responsible also for preventing fraud and abuse in the sale of all but the largest securities offerings. If you have a…
  
  
• Arkansas - State Bank Department
  The State Bank Department was created by Act 60 of 1913. The Department is charged with regulating the safety and soundness of state chartered, bank holding companies, commercial banks, industrial loan institutions, trust companies and Arkansas Capital Corporation, for which it serves as primary regulator, in order to assure public confidence in these institutions. These banks and other entities hold assets of over $33 billion.
  
  
• Asian Law Alliance
  Over the past 32 years as a nonprofit corporation, the Asian Law Alliance has helped tens of thousands of people in obtaining decent housing, justice in the immigration process, and access to basic human and legal rights. Today, Asian/Pacific Islanders continue to be denied fundamental rights. ALA continues to keep its doors open for those individuals who are limited in English, who do not understand…
  
  
• Asian Law Caucus (ALC)
  Non-profit legal organization which offers assistance to low-income consumers. Promote, advances and represents the legal and civil rights of Asian and Pacific Islander communities. ALC provides help throughout the Bay Area. Free or low-cost, depending on income. Housing Advocacy Project: Beyond Eviction Defense The Housing Advocacy Project addresses the lack of affordable housing in the Bay Area. The project provides legal assistance to individual non-English…
  
  
• Asian Pacific American Legal Center
  The Asian Pacific American Legal Center of Southern California (APALC) is the nation's largest legal organization serving the Asian and Pacific Islander (API) communities. Founded in 1983, APALC is a unique organization that combines traditional legal services with civil rights advocacy and leadership development. The mission of APALC is to advocate for civil rights, provide legal services and education and build coalitions to positively influence…
  
  
• Bankrate.com
  Excellent site offering almost daily updates on rates for mortgages, credit cards, auto loans, checking and savings accounts, home equity loans, ATM fees, as well as banking news.
  
  
• California - Department of Consumer Affairs
  The Department of Consumer Affairs (DCA) protects and serves California consumers while ensuring a competent and fair marketplace. DCA helps consumers learn how to protect themselves from unscrupulous and unqualified individuals. The Department also protects professionals from unfair competition by unlicensed practitioners.
  
  
• California - Department of Financial Institutions (DFI)
  The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit.
  
  
• California - Department of Insurance
  The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities.
  
  
• California - Department of Managed Care
  The Help Center at the Department of Managed Health Care explains your health care rights and helps you understand how to use your health care benefits. They make sure that health plans follow the law and address member complaints on time.
  
  
• California - Office of Privacy Protection
  The California Office Privacy Protection, in the State and Consumer Services Agency, provides information and assistance on privacy issues to individuals and recommends privacy practices to businesses and other organizations. The office opened in 2001, with a mission of identifying consumer problems in the privacy area and encouraging the development of fair information practices.
  
  
• California Online Directory
  The California Online Directory is a service provided by the Department of Technology Services, Statewide Telecommunications and Network Division. The Online Directory is designed to improve access to government information and services for state employees, local government and the general public. The directory services include state employee information, state agency information, and a State Government Organization Chart, as well as a keyword search. You can…
  
  
• CALPIRG Privacy Rights Program
  The California Public Interest Research Group's website devoted to privacy rights. Includes resources for victims of identity theft, suppport group information, and fact sheets about how to prevent identity theft.
  
  

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