Outreach & Training

Under the direction of Mikael Wagner, Director of Training and Outreach, Consumer Action’s multilingual and multicultural Community Outreach Managers counsel consumers, offer technical advice, conduct train-the-trainer workshops and presentations at community events and national conferences and provide expert analysis and commentary to English, Spanish and Chinese media on a variety of consumer issues. Aware that the best way to reach vulnerable consumer populations is to work with trusted community entities, Consumer Action’s outreach… Read More »

 

Recommended Training Tools

Consumer Action's outreach and training staff recommends the following tools, games and activities.

 
  • Avoid ID Theft Training Kit (Nov 19, 2008)
    The FTC has created an "interactive toolkit" for advocates to plan and host "Protect Your Identity" events.
  • Insider Car Report (Jun 04, 2008)
    This excellent video can be used to explain some of the issues that surround unfair and deceptive car financing practices…
  • Money Smart adult education program (Dec 20, 2007)
    The Money Smart computer-based teaching program teaches the 10 modules of the Money Smart curriculum online. It can be used…
  • Practical Money Skills for Life (Dec 20, 2007)
    Practical Money Skills for Life is a free, award-winning, teacher-tested and teacher-approved financial education program that is available in English,…
  • Tackling financial literacy: Financial football (Nov 26, 2007)
    Developed by Visa and the National Football League, this game is an interactive tool to help high school and college-age…
  • Anti-Phishing Phil (Nov 26, 2007)
    Anti-Phishing Phil is an entertaining and fun way to inform your clients about phishing attacks and how to avoid them.…

 

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