Content

Our Events 

• Consumer Action hosts webinar on Emergency Broadband Benefit (Sep 03, 2021)
  By Linda Williams The COVID-19 pandemic upended classrooms and campuses across the country, forcing millions of students to transition to remote learning in an effort…}
• More than a hundred turn out for money management trainings, despite the heat (Sep 05, 2019)
  As an intense heat wave baked the East Coast, driving many to seek relief at the beach or pool, Consumer Action’s community outreach managers Linda…}
• Training addresses debt collection consumer rights (Jul 05, 2019)
  As Democratic Senators Jeff Merkley and Ron Wyden of Oregon joined 24 of their colleagues from across the country in calling on Consumer Financial Protection…}

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Training Tools 

• Consumer Action reaches Spanish-speakers through print and TV coverage during COVID (Aug 03, 2021)
  By Nelson Santiago Since the pandemic began, I have, in my role as community outreach manager, taken extra steps to get the word out to…}
• After a Disaster: ID Theft, Scams and Insurance (Presentation) (Mar 17, 2021)
  In this presentation, Consumer Action's Linda Williams explains common scams and problems encountered by consumers who have been affected by a disaster. Tips and resources…}
• Using FinTech to manage money? You need to watch this (Dec 05, 2020)
  “The pandemic has forced community groups to pivot and offer their clients financial education in virtual settings,” said Consumer Action’s director of strategic partnerships, Audrey…}

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Our Network 

• Spread the word: Nonprofits needed for financial health measurement study (Sep 03, 2021)
  By Audrey Perrott Attune, a developer of tools that enable businesses and organizations to gather and analyze automated financial…}
• How FinTech has helped consumers save thousands during the pandemic (Apr 01, 2021)
  Consumer Action launched two financial health and technology programs in 2020 with support from Wells Fargo and JPMorgan Chase. The programs included mini-grants for 13…}
• Testimonials (JPMorgan Chase Financial Inclusion Grant) (Feb 23, 2021)
  Consumer Action's community-based partners speak about how our programs help clients to improve financial health. Click here to watch testimonials.}

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Best Practices 

• CFPB Watch: Elders at risk of eviction, credit bureau lapses, and a big birthday (Sep 03, 2021)
  By Ruth Susswein More than half a million renters over age 65 are behind on their rent as of July 2021,}
• Don’t leave thousands on the table this season (Jan 05, 2021)
  Widely considered the federal government’s most effective antipoverty program, the EITC puts money back into the pockets of qualifying low- and moderate-income working taxpayers when…}
• The enduring impact of racism on your finances (Dec 05, 2020)
  For generations (and to today), institutional racism has denied people of color access to the economic and educational systems that are, in our nation, the…}

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Recommended Training Tools 

• Avoid ID Theft Training Kit (Nov 19, 2008)
  The FTC has created an "interactive toolkit" for advocates to plan and host "Protect Your Identity" events. Click…}
• Insider Car Report (Jun 04, 2008)
  This excellent video can be used to explain some of the issues that surround unfair and deceptive car financing practices in California.}

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Videos & Webinars 

• After a Disaster: ID Theft, Scams and Insurance (Presentation) (Mar 17, 2021)
  In this presentation, Consumer Action's Linda Williams explains common scams and problems encountered by consumers who have been affected by a disaster. Tips and resources…}
• Albert host financial technology webinars (Apr 16, 2018)
  Albert Genius is the first financial service of its kind – a team of human financial experts at your fingertips. Yes, you heard that right—Albert…}
• Webinars teach CBO partners how to help clients deal with debt collectors (Aug 04, 2017)
  Consumer Action and the Consumer Relations Consortium (CRC) cohosted two June debt collection webinars for Consumer Action’s network partners and professionals affiliated with the Association…}

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