Content

Our Events 

• Webinars explain new cross-border credit reporting tool (Apr 05, 2018)
  Consumer Action and Nova Credit Inc., a cross-border credit reporting agency, join forces to co-host two webinars on May 9 to educate community partners who…
• Consumer Action, Albert to host financial technology webinars (Feb 27, 2018)
  Albert Genius is the first financial service of its kind – a team of human financial experts at your fingertips. Yes, you heard that right—Albert…
• Webinars teach CBO partners how to help clients deal with debt collectors (Aug 04, 2017)
  Consumer Action and the Consumer Relations Consortium (CRC) cohosted two June debt collection webinars for Consumer Action’s network partners and professionals affiliated with the Association…

( View More Our Events )  

Training Tools 

• Teaching Adults: Making Your Training Stick (PowerPoint Slides) (Feb 22, 2018)
  Adults learn differently. Consumer Action's PowerPoint slide presentation is free for use by those facilitating adult financial literacy training sessions. Experienced trainers, facilitators and coaches…
• Finding the Right Job Training School Reference/Resource Sheet (Jan 12, 2018)
  The Finding the Right Job Training School Reference/Resource Sheet was developed by one of Consumer Action’s trainers for a train-the-trainer held in Los Angeles, California…
• Companion slide deck: When a collector calls: An insider’s guide to responding to debt collectors (Jun 21, 2017)
  Consumer Action created this companion slide deck as a visual aid for educating consumers on the material in When a collector calls: An insider’s guide…

( View More Training Tools )  

Our Network 

• Innovative agency meets broader financial needs of consumers (Feb 05, 2018)
  Long-term Consumer Action network partner Housing and Economic Rights Advocates (HERA) aims to ensure that all low- and moderate-income California residents, particularly those most vulnerable,…
• Consumers learned to invest at ‘Investor Bootcamp’ (Jan 08, 2018)
  The Alliance for Investor Education (AIE) sponsored a free event for investors in early December. During the afternoon, AIE members, federal and state regulators and…
• Fall events for financial educators (Sep 21, 2017)
  The Association for Financial Counseling & Planning Education (AFCPE) is offering a Financial Fitness Coach Q&A and Info Session on Tuesday, Sep, 26 at 1 p.m.…

( View More Our Network )  

Best Practices 

• Help and savings hacks for income tax season (Mar 05, 2018)
  Tax season runs through April 17 this year, when your 2017 tax returns are due. Consumer Action has issued a handful of alerts relating to…
• Bank On San Francisco connects consumers with checking, savings accounts (Jan 08, 2018)
  When people don’t have accounts at banks or credit unions, they’re vulnerable to financial threats like check-cashing services that saddle them with sky-high service fees…
• Out and About: New credit building toolkit and certification program (Oct 05, 2017)
  In August, Consumer Action’s Audrey Perrott attended the Credit Builders Alliance’s (CBA) Credit as an Asset training, cohosted by Credit…

( View More Best Practices )  

Recommended Training Tools 

• Avoid ID Theft Training Kit (Nov 19, 2008)
  The FTC has created an "interactive toolkit" for advocates to plan and host "Protect Your Identity" events. Click…
• Insider Car Report (Jun 04, 2008)
  This excellent video can be used to explain some of the issues that surround unfair and deceptive car financing practices in California.

( View More Recommended Training Tools )  

Videos & Webinars 

• Albert host financial technology webinars (Apr 16, 2018)
  Albert Genius is the first financial service of its kind – a team of human financial experts at your fingertips. Yes, you heard that right—Albert…
• Webinars teach CBO partners how to help clients deal with debt collectors (Aug 04, 2017)
  Consumer Action and the Consumer Relations Consortium (CRC) cohosted two June debt collection webinars for Consumer Action’s network partners and professionals affiliated with the Association…
• Consumer Action YouTube Channel (Apr 17, 2017)
  The Consumer Action YouTube Channel features short educational videos and webinars on topics including small business insurance, identity theft, managing money and more.

( View More Videos & Webinars )