Outreach & Training

Consumer Action’s multilingual and multicultural Community Outreach Managers counsel consumers, offer technical advice, conduct train-the-trainer workshops and presentations at community events and national conferences and provide expert analysis and commentary to English, Spanish and Chinese media on a variety of consumer issues. Aware that the best way to reach vulnerable consumer populations is to work with trusted community entities, Consumer Action’s outreach staff leverages our national network of more than 8,000 community-based organizations… Read More »

 

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Best Practices 

  • Flipcharts the fairest of all (Sep 27, 2011)
    We live in a world where multimedia is increasing in significance and influence. Movies, charts,…
  • Coping with stage fright (Jun 16, 2008)
    You are about to facilitate a workshop. People are starting to enter the training room. The Executive Director is sitting…
  • MoneyWi$e financial education for the military (Mar 14, 2008)
    Outreach staff members Mikael Wagner and Linda Williams are featured in a video segment about Consumer Action's MoneyWi$e partnership with…

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Recommended Training Tools 

  • Avoid ID Theft Training Kit (Nov 19, 2008)
    The FTC has created an "interactive toolkit" for advocates to plan and host "Protect Your Identity" events.
  • Insider Car Report (Jun 04, 2008)
    This excellent video can be used to explain some of the issues that surround unfair and deceptive car financing practices…
  • Money Smart adult education program (Dec 20, 2007)
    The Money Smart computer-based teaching program teaches the 10 modules of the Money Smart curriculum online. It can be used…

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