Outreach & Training
Consumer Action’s multilingual and multicultural Community Outreach Managers counsel consumers, offer technical advice, conduct train-the-trainer workshops and presentations at community events and national conferences and provide expert analysis and commentary to English, Spanish and Chinese media on a variety of consumer issues. Aware that the best way to reach vulnerable consumer populations is to work with trusted community entities, Consumer Action’s outreach staff leverages our national network of more than 8,000 community-based organizations… Read More »
Content
Our Events
- WirelessED Training in Oakland (Oct 13, 2011)
Consumer Action and AT&T hosted a WirelessED training in September for the staff of community-based organizatons (CBOs) and government agencies… - MoneyWi$e trains DC-area community based organizations (Sep 26, 2011)
The fundamentals of solid money management were on stage when Consumer Action and Capital One hosted free, financial empowerment training… - Empower U Trainings in California (Aug 05, 2011)
Non-profit agencies attend the Empower U training in the San Francisco Bay Area: Front left…
Training Tools
- Sally Walker - Financial Literacy Training Package (Oct 28, 2010)
This activity, How Long Has it Been Since Your Had a Financial Check-Up?, is designed to give your clients a… - Check it Out! Reports & Scores Quiz (Oct 28, 2010)
Consumer Action's training team designed this quiz game to make it fun to learn about credit reports, scores and specialty… - Credit Card Shuffle Activity (Sep 20, 2010)
The Credit Card Shuffle game contains instructions and a set of 32 cards with questions related to material in Consumer…
Our Network
- MoneyWi$e Stipend Report - Phase Two (Jan 04, 2012)
Consumer Action awarded 10 grants of $5,000 each to the 10 organizations described in this report for work to be… - Coastal citizens address effects of oil spill (Jun 15, 2010)
Consumer Action's multilingual consumer education materials played a role in the event. On June 1,… - Consumer Action lends expertise to national housing initiative (Dec 30, 2009)
The foreclosure prevention fair held Dec. 5 at South El Monte High School in El Monte, CA was one of…
Best Practices
- Flipcharts the fairest of all (Sep 27, 2011)
We live in a world where multimedia is increasing in significance and influence. Movies, charts,… - Coping with stage fright (Jun 16, 2008)
You are about to facilitate a workshop. People are starting to enter the training room. The Executive Director is sitting… - MoneyWi$e financial education for the military (Mar 14, 2008)
Outreach staff members Mikael Wagner and Linda Williams are featured in a video segment about Consumer Action's MoneyWi$e partnership with…
Recommended Training Tools
- Avoid ID Theft Training Kit (Nov 19, 2008)
The FTC has created an "interactive toolkit" for advocates to plan and host "Protect Your Identity" events. - Insider Car Report (Jun 04, 2008)
This excellent video can be used to explain some of the issues that surround unfair and deceptive car financing practices… - Money Smart adult education program (Dec 20, 2007)
The Money Smart computer-based teaching program teaches the 10 modules of the Money Smart curriculum online. It can be used…
( View More Recommended Training Tools )
Webinars
- Building and Rebuilding Good Credit Webinar (Aug 13, 2008)
Consumer Action and the National Community Reinvestment Coalition (NCRC) have partnered to offer free…
Agency Alerts
- Foreclosure hotline for tenants in California (Jul 30, 2010)
Tenants Together, California’s Statewide Organization for Renters’ Rights, offers a hotline for tenants in foreclosure situations.… - Celebrate Consumer Protection Week (Feb 19, 2008)
Consumer Action invites your agency to join a group of federal, state, and local government agencies and national consumer advocacy… - America Saves Week - Get involved! (Feb 19, 2008)
America Saves Week (February 24 to March 2) is an annual opportunity to encourage saving, debt reduction and wealth building.…
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