Content

Our Events 

• More than a hundred turn out for money management trainings, despite the heat (Sep 05, 2019)
  As an intense heat wave baked the East Coast, driving many to seek relief at the beach or pool, Consumer Action’s community outreach managers Linda…}
• Training addresses debt collection consumer rights (Jul 05, 2019)
  As Democratic Senators Jeff Merkley and Ron Wyden of Oregon joined 24 of their colleagues from across the country in calling on Consumer Financial Protection…}
• Consumer Action, NEFE make it easy to evaluate financial ed programs (Oct 03, 2018)
  Consumer Action and the National Endowment for Financial Education (NEFE) joined forces in late August to educate our network partners on NEFE’s Evaluation Toolkit® and…}

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Training Tools 

• Protect Yourself Against Common Financial Scams (Sep 21, 2020)
  Capital One created educational videos English, Spanish, Mandarin, Korean and Vietnamese to highlight some of the common fraud warning signs…}
• Money Management 1-2-3: How financially savvy are you? (Jul 31, 2019)
  Community educators presenting one or more parts of the Money Management 1-2-3 module can use this game as an ice-breaker and a training tool. Change…}
• Pop Quiz! What are your rights under the Fair Debt Collection Practices Act? (Dec 04, 2018)
  Staff member Linda Williams, who travels all over the country with Consumer Action’s outreach team teaching community-based organizations (CBOs) how to educate and protect the…}

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Our Network 

• Financial health measurement: A barometer of consumer finances (Oct 02, 2020)
  Financial health measurement helps gauge how consumers are doing financially during a given period of time. It can help consumers take account of their finances…}
• Consumers jumpstart their savings using FinTech apps (Sep 05, 2019)
  Consumer Action helped 38 consumers and nine non-profit staffers save nearly $22,000 during a five-month period through the use of new FinTech (financial technology) apps/online…}
• San Francisco senior ball is a big draw (Aug 05, 2019)
  Each year, TODCO Group, a community-based housing/community development non-profit corporation operating in San Francisco's South of Market neighborhood, holds…}

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Best Practices 

• Out & About: Black women talk finances (Jun 05, 2019)
  JPMorgan Chase and Essence magazine have teamed up to expand economic inclusion for black women with their Currency Conversations campaign.…}
• Help and savings hacks for income tax season (Mar 05, 2018)
  Tax season runs through April 17 this year, when your 2017 tax returns are due. Consumer Action has issued a handful of alerts relating to…}
• Bank On San Francisco connects consumers with checking, savings accounts (Jan 08, 2018)
  When people don’t have accounts at banks or credit unions, they’re vulnerable to financial threats like check-cashing services that saddle them with sky-high service fees…}

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Recommended Training Tools 

• Avoid ID Theft Training Kit (Nov 19, 2008)
  The FTC has created an "interactive toolkit" for advocates to plan and host "Protect Your Identity" events. Click…}
• Insider Car Report (Jun 04, 2008)
  This excellent video can be used to explain some of the issues that surround unfair and deceptive car financing practices in California.}

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Videos & Webinars 

• Albert host financial technology webinars (Apr 16, 2018)
  Albert Genius is the first financial service of its kind – a team of human financial experts at your fingertips. Yes, you heard that right—Albert…}
• Webinars teach CBO partners how to help clients deal with debt collectors (Aug 04, 2017)
  Consumer Action and the Consumer Relations Consortium (CRC) cohosted two June debt collection webinars for Consumer Action’s network partners and professionals affiliated with the Association…}
• Consumer Action YouTube Channel (Apr 17, 2017)
  The Consumer Action YouTube Channel features short educational videos and webinars on topics including small business insurance, identity theft, managing money and more.}

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