Press Release Archive
2016
July
21
- CFPB celebrates its fifth anniversary. Consumer Action's statement on the CFPB after five years
June
03
- Payday, car title loan rule could save U.S. consumers millions (Rule proposes regulating predatory lending that traps consumers in a cycle of debt ). The Consumer Financial Protection Bureau (CFPB) unveils new proposed rule to rein in payday and car title lending.
May
26
- Fair treatment for homeowners with limited English proficiency.
Consumer Action, Americans for Financial Reform and coalition partners urge regulators, in a newly released paper, to make it easier for limited English proficiency…
18
- Congress debates consumers' right to a fair trial (Congress asks: Should consumers be able to hold corporations accountable when they break the law?).
WASHINGTON, DC—Today, the U.S. House Financial Services Subcommittee on Financial Institutions and Consumer Credit will hold a hearing to consider whether the Consumer Financial Protection…
10
- FCC proposes to protect consumers from robocalls by federal debt collectors. Advocates applaud rules proposed by the Federal Communications Commission to protect consumers (mainly student loan borrowers and taxpayers pursued by private collectors) from robocalls and texts sent by debt collectors of federal debt.
05
- Financial firms can’t stop you from joining class action lawsuits (Consumers will be able to join together to hold corporations accountable when they break the law). The Consumer Financial Protection Bureau's rule would limit the financial industry’s use of forced arbitration—an abusive practice in which corporations bury “ripoff clauses” in the fine print of take- it-or-leave-it contracts to block consumers from challenging predatory practices such as hidden fees, fraud and other illegal behavior.
April
15
- President supports FCC proposal to unlock pay-TV set-top boxes. Consumer Action's statement on President Barack Obama's support for support for the Federal Communications Commission's proposal to open up pay TV set-top boxes to competition from new apps and devices.
07
- Consumer Financial Protection Bureau, we've got your back! (Advocates stand with the CFPB as Senate Banking Committee prepares to grill Bureau's director). Consumer advocates rally behind Consumer Financial Protection Bureau Director Richard Cordray as he delivers the Bureau's Semi-Annual Report to the Senate Banking Committee. Consumer Action and its allies fear a reprise of the March 16 House Financial Services Committee hearing, which turned ugly as CFPB foes grilled Cordray about the agency.
06
- DOL fiduciary rule will protect retirement investors from 'conflicted advice' (Statement by Consumer Action on final fiduciary rule released today). Consumer Action applauds the Department of Labor for issuing a final conflict of interest rule, requiring retirement advisers to abide by a “fiduciary” standard, i.e. putting their clients’ best interests first.
01
- The FCC deserves praise for Lifeline modernization proposal.
Statement of Ken McEldowney executive director of Consumer Action, a San Francisco- and Washington, DC-based national consumer advocacy and education membership organization on FCC Vote…
February
18
- Consumer Action applauds FCC set top box plan.
Statement of Consumer Action on the FCC’s Notice of Proposed Rulemaking to Expand Consumers’ Video Navigation Choices
February 19, 2016—Consumer Action, a consumer…
January
20
- Poll shows strong support for regulation of paid tax preparers. A coalition of consumer and community organizations and advocates draws attention to the findings of a national poll that demonstrates broad public support for new consumer protections to prevent errors and fraud during the tax preparation process.
- Groups call for safe data practices, enforcement by FCC.
WASHINGTON, DC—Today, 59 U.S. consumer advocacy, privacy and digital rights organizations submitted a letter to Federal Communications Commission Chairman Tom Wheeler calling for strong…
13
- Consumer Action urges reversal of e-delivery proposal for shareholder reports. Consumer Action submitted comments urging the Securities and Exchange Commission (SEC) to rescind proposed Rule 30e-3, which would allow mutual funds to discontinue the mailing of shareholder reports and other important investment information to investors.
07
- Consumer Action and CreditBridge Collaboration: Credit Scores in the U.S. (A guide for students, immigrants and savvy consumers). Consumer Action has partnered with CreditBridge, a New York-based financial technology company, to release a fact sheet about credit in the U.S. for the benefit of newcomers, visitors and students.
- Consumer Action asks FCC not to narrow criteria for Lifeline phone service. Consumer Action has filed a petition with 2,585 signatures to the Federal Communications Commission (FCC) in opposition to proposals to sharply reduce the ranks of low-income Americans who would be eligible for the Lifeline telephone subsidy.
2015
December
16
- Correcting and protecting your credit record (Consumer Action’s newsletter releases credit reporting updates, tips for consumers). In its latest issue of Consumer Action News (bit.ly/credit_reports_issue), Consumer Action explains the only way to prevent new account fraud, and updates consumers on improvements in reporting medical debt and resolving credit report errors.
November
18
- How to communicate with debt collectors (Consumer Action publishes free consumer guide to responding to legitimate debt collectors, avoiding scams). Consumer Action and debt collection industry association Consumer Relations Consortium partner to create free guide to help consumers determine whether a collection call is legitimate and what steps to take next.
12
- Consumer Action joins coalition to keep health care competitive. A group of consumer advocates, employers and unions launched the Coalition to Preserve Patient Choice (CPPC), which aims to educate policymakers and the public on the importance of keeping health care competition.
October
27
- What to know before you pay on the go (Consumer Action releases guide to the latest mobile payment systems). Consumer Action’s Mobile Payments Guide details how mobile payment systems work and what to consider when deciding to make mobile payments.
07
- CFPB sees value in protecting consumers’ right to collective redress. Consumer Action applauds the Consumer Financial Protection Bureau (CFBP) for considering a prohibition on “class action bans” in consumer contracts.
September
22
- Consumer Action and Visa team up for Veterans Financial Coalition training programs. Consumer Action is joining the Veterans Financial Coalition in a new training series titled Economic survival guide for service members and veterans.
July
28
- Free publication eases consumer transition to ‘chip’ cards. “A consumer’s guide to ‘chip’ cards” is a free educational publication created by Know Your Card, a project of Consumer Action and Visa Inc.
22
- Groups urge SEC to keep shareholder reports accessible to all. Consumer Action and two allies submitted comments urging the Securities and Exchange Commission (SEC) to rescind a new proposed rule allowing mutual funds to discontinue the mailing of shareholder reports and other important investment information to investors.
21
- CFPB goes to bat for consumers and hits a homerun (The consumer watchdog agency celebrates its 4th anniversary).
In only four years, the Consumer Financial Protection Bureau (CFPB) has returned more $10 billion to more than 17 million consumers in the areas…
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