February

18

• Consumer Action applauds FCC set top box plan.

  Statement of Consumer Action on the FCC’s Notice of Proposed Rulemaking to Expand Consumers’ Video Navigation Choices

  February 19, 2016—Consumer Action, a consumer…

January

20

• Poll shows strong support for regulation of paid tax preparers. A coalition of consumer and community organizations and advocates draws attention to the findings of a national poll that demonstrates broad public support for new consumer protections to prevent errors and fraud during the tax preparation process.

• Groups call for safe data practices, enforcement by FCC.

  WASHINGTON, DC—Today, 59 U.S. consumer advocacy, privacy and digital rights organizations submitted a letter to Federal Communications Commission Chairman Tom Wheeler calling for strong…

13

• Consumer Action urges reversal of e-delivery proposal for shareholder reports. Consumer Action submitted comments urging the Securities and Exchange Commission (SEC) to rescind proposed Rule 30e-3, which would allow mutual funds to discontinue the mailing of shareholder reports and other important investment information to investors.

07

• Consumer Action and CreditBridge Collaboration: Credit Scores in the U.S. (A guide for students, immigrants and savvy consumers). Consumer Action has partnered with CreditBridge, a New York-based financial technology company, to release a fact sheet about credit in the U.S. for the benefit of newcomers, visitors and students.

• Consumer Action asks FCC not to narrow criteria for Lifeline phone service. Consumer Action has filed a petition with 2,585 signatures to the Federal Communications Commission (FCC) in opposition to proposals to sharply reduce the ranks of low-income Americans who would be eligible for the Lifeline telephone subsidy.

2015

December

16

• Correcting and protecting your credit record (Consumer Action’s newsletter releases credit reporting updates, tips for consumers). In its latest issue of Consumer Action News (bit.ly/credit_reports_issue), Consumer Action explains the only way to prevent new account fraud, and updates consumers on improvements in reporting medical debt and resolving credit report errors.

November

18

• How to communicate with debt collectors (Consumer Action publishes free consumer guide to responding to legitimate debt collectors, avoiding scams). Consumer Action and debt collection industry association Consumer Relations Consortium partner to create free guide to help consumers determine whether a collection call is legitimate and what steps to take next.

12

• Consumer Action joins coalition to keep health care competitive. A group of consumer advocates, employers and unions launched the Coalition to Preserve Patient Choice (CPPC), which aims to educate policymakers and the public on the importance of keeping health care competition.

October

27

• What to know before you pay on the go (Consumer Action releases guide to the latest mobile payment systems). Consumer Action’s Mobile Payments Guide details how mobile payment systems work and what to consider when deciding to make mobile payments.

07

• CFPB sees value in protecting consumers’ right to collective redress. Consumer Action applauds the Consumer Financial Protection Bureau (CFBP) for considering a prohibition on “class action bans” in consumer contracts.

September

22

• Consumer Action and Visa team up for Veterans Financial Coalition training programs. Consumer Action is joining the Veterans Financial Coalition in a new training series titled Economic survival guide for service members and veterans.

July

28

• Free publication eases consumer transition to ‘chip’ cards. “A consumer’s guide to ‘chip’ cards” is a free educational publication created by Know Your Card, a project of Consumer Action and Visa Inc.

22

• Groups urge SEC to keep shareholder reports accessible to all. Consumer Action and two allies submitted comments urging the Securities and Exchange Commission (SEC) to rescind a new proposed rule allowing mutual funds to discontinue the mailing of shareholder reports and other important investment information to investors.

21

• CFPB goes to bat for consumers and hits a homerun (The consumer watchdog agency celebrates its 4th anniversary).

  In only four years, the Consumer Financial Protection Bureau (CFPB) has returned more $10 billion to more than 17 million consumers in the areas…

June

25

• Consumers gain access to the 'heart' of CFPB complaints.

  Consumers now have a critical tool with which to educate and empower themselves in the financial marketplace.

  The Consumer Financial Protection Bureau’s (CFPB)…

18

• FCC protects consumers from unsolicited robocalls and texts (Agency also moves to modernize Lifeline program to include broadband service to low-income households). The Federal Communications Commission (FCC) issued a firm ruling today advancing consumers’ protections against unwanted robocalls and text messages to their cell phones.

March

19

• Consumers gain access to firsthand complaint information through the CFPB.

  Consumer advocates applaud the CFPB for the major step it takes today to empower consumers in the marketplace. The Consumer Financial Protection Bureau…