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CA News & Special Reports Archive

2017

April

03
  • Consumer Action INSIDER - April 2017.
    The April 2017 issue of Consumer Action's monthly newsletter gives you an update on how consumers and advocates are holding Wells Fargo's feet to the fire after its notorious fraudulent account debacle; tells the tale of one person who worked with the CFPB to resolve a two-year mortgage nightmare and others who have had to address problems with defective used cars; details our partnerships with nonprofit groups working to serve low-income and servicemember populations; and more.

March

08
  • Rules at Risk (Spring 2017).
    Much progress has been achieved for American consumers in recent years. But many of these protections are now at risk of repeal.
01
  • Consumer Action INSIDER - March 2017.
    The March 2017 issue of Consumer Action's monthly newsletter teaches you how to understand your credit score better; updates you on a new study on how communities are pushing back against payday lending; details our latest financial counseling webinar (co-hosted with FICO); outlines recent California legislation impacting consumer privacy and more.

February

  • Consumer Action INSIDER - February 2017.
    The February 2017 issue of Consumer Action's monthly newsletter introduces two new guides (one on savvy online shopping and another on updates to the Earned Income Tax Credit); introduces our latest annual report; teaches you how to avoid paying for your paid tax preparer's mistakes; details a series of online banking webinars; and more.

January

10
  • Language Access Issue (Winter 2016-2017).
    The latest issue of Consumer Action News covers the challenges that consumers with limited English proficiency (LEP) face in the United States today and describes the policies and resources developed to help them function in an English-centric society.
02
  • Consumer Action INSIDER - January 2017.
    The January 2017 issue of Consumer Action's monthly newsletter gives you a recap of our National Consumer Empowerment Conference, explains the recent "friend of the court" briefings we've filed, fills you in on the invaluable work our fair housing allies are engaging in, offers advice on what to do when confronted with data overage fees and more.

2016

November

30
  • Consumer Action INSIDER - December 2016.
    The December 2016 issue of Consumer Action's monthly newsletter brings you news of our updated debt collection resources, explains why you might need earthquake insurance, fills you in on our 45th anniversary celebration, offers advice on what to do when confronted with restocking fees, and more.

October

31
  • Consumer Action INSIDER - November 2016.
    The October 2016 issue of Consumer Action's monthly newsletter brings you news of newlegislation impacting consumers in the state of California, information on our work to educate servicemembers and veterans across the country, advice for what to do when online deals disappoint and more.
03
  • Consumer Action INSIDER - October 2016.
    The October 2016 issue of Consumer Action's monthly newsletter brings you news of a Los Angeles event in support of strong rules to protect payday borrowers, advice for those impacted by for-profit vocational school closures, information about how to file a class action lawsuit, and more.

September

01
  • Consumer Action INSIDER - September 2016.
    The September issue of the Consumer Action INSIDER offers information on CFPB activities and class action lawsuits as well as updates on coalition activities. This month we also update you on our "Economic survival guide for servicemembers and veterans" trainings; explore the value (or lack thereof) of super cheap auto insurance; introduce our new report on the CFPB's consumer complaint database; and detail a couple of upcoming financial and retirement planning webinars.

August

30
  • CFPB Complaint Database Issue (Fall 2016).
    Consumer Action presents a new study of the public complaint database established by the Consumer Financial Protection Bureau (CFPB). This report breaks down the most common types of complaints, explains how to access and filter the data from existing complaints, examines the ways companies respond to consumers and provides tips on filing a complaint with the CFPB.
01
  • Consumer Action INSIDER - August 2016.
    The August issue of the Consumer Action INSIDER offers information on CFPB activities and class action lawsuits as well as updates on coalition activities. This month we also introduce a new guide to finding the right job training school; send you a "Save the date" for our upcoming 45th anniversary in Washington, DC; tell the tale of a consumer outraged by Uber's "surge pricing"; update you on our efforts to restore your right to join class action lawsuits; and take a look back at our Healthy Children project to prevent lead poisoning and other environmental threats to children’s health.

July

05
  • Consumer Action INSIDER - July 2016.
    The July issue of the Consumer Action INSIDER offers information on CFPB activities and class action lawsuits as well as updates on coalition activities. This month we also present you with our updated, comprehensive Money Management 1-2-3 financial educational module; fill you in on the EMERGE: Consumer Financial Health Forum in New Orleans; and tell you what one consumer did when his check was rejected for unknown reasons.

June

06
  • Retirement planning issue (Summer 2016).
    On everyone’s list of goals is “retire comfortably.” Consumer Action offers information and tips to help you make wise retirement account choices, avoid retirement planning pitfalls and reach your savings target.
01
  • Consumer Action INSIDER - June 2016.
    The June issue of the Consumer Action INSIDER offers information on CFPB activities and class action lawsuits as well as updates on coalition activities. This month we also present you with our insurance checkup worksheet; give an update on our Financial Literacy Project partnership with the Rose Foundation; fill you in on the new credit reporting standards; and tell you how one man dealt with a frustrating, reoccurring charge on his bank statement.

May

02
  • Consumer Action INSIDER - May 2016.
    The May issue of the Consumer Action INSIDER offers information on CFPB activities and class action lawsuits as well as updates on coalition activities. This month we also direct you to a valuable tool for measuring your financial health; tell you all about our coast-to-coast trainings on IP phone transitions and prepaid cards; detail one consumer’s battle with the rental car industry; and outline some new California initiatives that could have big impacts on consumers.

March

31
  • Consumer Action INSIDER - April 2016.
    The April issue of the Consumer Action INSIDER offers information on CFPB activities and class action lawsuits as well as updates on coalition activities. This month we also give you the low down on National Consumer Protection Week, which we recently celebrated with a group of allies. In addition, we fill you in on recent court cases we’ve gotten involved in; give you an update on a hostile CFPB congressional hearing; tell you the tale of a consumer whose too-hot stove caused her a headache and lots of hassle; and outline our new fact sheets on social media online video privacy.
15
01
  • Consumer Action INSIDER - March 2016.
    The March issue of the Consumer Action INSIDER offers information on CFPB activities and class action lawsuits as well as updates on coalition activities (with a story highlighting our efforts to help the Department of Education create a strong complaint database for students who have received federal financial aid). This month we also tell you what happens when a seller backs out of a verbal agreement; give you the lowdown on a recent international event on consumer privacy and another San Francisco-based panel on privacy; encourage you to participate in a new contest that pays investment-savvy consumers; and update you on our latest online safety trainings.

February

  • Consumer Action INSIDER - February 2016.
    The February issue of Consumer Action INSIDER offers information on CFPB activities and class action lawsuits as well as updates on coalition activities (with highlights on our recent work to keep health care competitive, oppose bad changes to the Lifeline phone subsidy program, and fight for postal banking). This month we also give you the rundown on our FY 2015 annual report; tell you how one consumer fought an invalid “credit card minimum” requirement; offer our take on The Big Short movie (in theaters now); and provide advice on building a good credit score and getting the most from the Earned Income Tax Credit (just in time for tax season).

January

04
  • Consumer Action INSIDER - January 2016.
    The January issue of the Consumer Action INSIDER offers information on CFPB activities and class action lawsuits as well as updates on coalition activities. This month we also highlight our recent National Consumer Empowerment Conference; offer a guide for consumers on how to act when a collector calls; tell of one consumer's tale of woe after he signed up for Match.com; and give an update on a series of workshops that we've held on new phone networks and Internet safety.

2015

December

16
  • Credit Reporting Issue - Winter 2015.
    The credit reporting issue of Consumer Action News covers some welcome changes in reporting rules and the dispute resolution process, explains how consumers can access free credit scores and deal with delinquent debt on their reports, and throws light on the rights and challenges for job seekers and data breach victims.
01
  • Consumer Action INSIDER - December 2015.
    The December issue of the Consumer Action INSIDER offers information on CFPB activities and class action lawsuits as well as updates on coalition activities. This month we also feature stories on saving money during the holiday season; avoiding bad auto loans; protecting your Internet privacy; choosing the right prepaid card; and family money management. Finally, we give an update on our recently held 44th anniversary celebration.

November

  • Consumer Action INSIDER - November 2015.
    The November issue of the Consumer Action INSIDER offers information on CFPB activities and class action lawsuits as well as updates on the many coalitions we’re involved in (including the newest, created in the wake of the massive Experian/T-Mobile data breach). We also fill you in on the latest happenings, including an open house at our new SF office; the National Consumer League’s Trumpeter Awards event, and a public discussion on postal banking. Finally, we provide a recap of our auto insurance trainings and introduce recent updates to our guide to the Lifeline discounted phone program for underserved individuals. This month, Hotline Chronicles explores a consumer'r problem with not-so-speedy Internet service.

October

26
  • Mobile Payments Guide - Fall 2015.
    Take out your mobile phone at checkout and presto, you've paid! There's a little more to it than that... Consumer Action’s Mobile Payments Guide details how popular mobile payment systems work and what to consider when deciding to make mobile payments.
 

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