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News

2018

April

05
  • PBMs are pocketing patient money and increasing costs. Pharmacy Benefit Managers (PBMs) — health insurance middle-men wedged between plan managers, drug manufacturers, patients and pharmacies — are pushing a new payment scheme called accumulator adjustment programs (AAPs) that could increase out‐of‐pocket costs for…
04
  • Which country handles student debt best?. Although an American college degree remains a good investment on average — the higher earnings for most graduates justify the cost — millions of borrowers are in default on their loans.  Policy analysts generally agree…
03
  • Trump appointee helps companies, not consumers. In 1959, the late Dinah Washington won a Grammy for her hit, “What a Difference a Day Makes,” a song of how a blossoming romance dramatically changed life for the better. Its lyrics conclude, “the…
  • Are airlines treating consumers fairly?. I often see complaints from consumers and travel agents alike that the way airlines treat their customers is unfair and getting worse. Lately, these concerns have focused on issues like reduced seat pitch on planes,…
  • What it was like to finally write my will. Did you know Prince died without a will? It’s true! All that money, and one of the greatest performers I ever saw onstage didn’t spend a little of it on sorting out his estate? It…
02
01
  • Consumer Action INSIDER - April 2018. This month's INSIDER brings you stories about the Federal Trade Commission's Contact Lens Workshop; an agency that protects municipal bond investors; updates to our Consumer Services Guide; new legislation we're following in California; and planning activities for our annual Consumer Empowerment Conference. Hotline Chronicles discusses a complaint from a homebuyer who was asked to pay a real estate agent in advance in order to find a home.
  • Consumer Action INSIDER - April 2018. This month's INSIDER brings you stories about the Federal Trade Commission's Contact Lens Workshop; an agency that protects municipal bond investors; updates to our Consumer Services Guide; new legislation we're following in California; and planning activities for our annual Consumer Empowerment Conference. Hotline Chronicles discusses a complaint from a homebuyer who was asked to pay a real estate agent in advance in order to find a home.
  • Consumer Action INSIDER - April 2018. This month's INSIDER brings you stories about the Federal Trade Commission's Contact Lens Workshop; an agency that protects municipal bond investors; updates to our Consumer Services Guide; new legislation we're following in California; and planning activities for our annual Consumer Empowerment Conference. Hotline Chronicles discusses a complaint from a homebuyer who was asked to pay a real estate agent in advance in order to find a home.
  • Facebook is not the problem. Lax privacy rules are. Last week, Facebook said it was simplifying and centralizing privacy settings, making it easier for its more than two billion users to change how much personal information they share. That was an important and necessary…
  • Barclays agrees to pay $2 billion for selling toxic mortgages. Prosecutors say that between 2005 and 2007 Barclays sold investors packages of mortgages that were worth less than the bank claimed, costing the investors billions of dollars. More than half of the $31 billion in mortgage packages eventually defaulted, prosecutors…
 

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