A Message from Consumer Action

Consumer Action's MoneyWi$e educational materials have moved to our Managing Money Project website. Here you may view, download and order bulk copies of the MoneyWi$e materials. Please make a note of the Managing Money Project address— www.managing-money.org —and add it to your address book.

News

2005

November

02
  • Elder fraud guide released by MoneyWi$e partners (Consumer Action and Capital One helps seniors spot scams and fight back). More than five million elderly people are victimized by financial fraud each year, and with millions of baby boomers quickly approaching retirement age, elder fraud is a growing concern in the United States. With this in mind, national consumer advocacy group Consumer Action and leading financial services provider Capital One have developed a free new guide, Just Say No to Senior Scams. The guide offers tips seniors can use to spot and protect themselves from scams and is part of the Capital One-Consumer Action MoneyWi$e financial education series.

September

06

May

24

March

22

2004

May

25
  • 2004 Annual Credit Card Survey uncovers increases in anti-consumer practices. In its new annual Credit Card Survey, released today, Consumer Action (CA) examined 140 cards from 45 issuers and found that many banks are immediately charging late fees on payments not received on the due date and high punitive interest rates after just one or two late payments or a change in credit performance with other creditors.

March

21
  • 2004 Credit Card Survey. Consumer Action examined 140 cards from 45 issuers for its 2004 Credit Card Survey and documented increased penalty fees and rates, "zero interest" introductory offers, cash advance rates, currency conversion fees and rewards cards, among other details of interest to cardholders.
08

2003

December

19

October

23
06

August

13

July

31

June

04
  • 2003 Overdraft Protection Survey. Consumer Action finds that overdraft protection can be a cost effective way to prevent expense and embarrassment of bounced checks. June 4, 2003 - The optional banking service known as overdraft protection is a widely…

May

29
  • Phone Scam Results in Astronomical Charges. Fraud victims forced to pay up to $16,000 for international scam phone calls UPDATE, May 29, 2003 - A class action has been filed against AT&T on behalf of victims of voice mail hacking fraud.…
22
  • Consumer Action sues ACE Cash Express. Lawsuit charges that ACE violated California's check cashing laws Download the complaint as a PDF file. May 22, 2003 - San Francisco, CA - Consumer Action today filed a lawsuit today in San Francisco Superior…

April

23
16
  • Consumer Action sues American Express. Class action centers on company's failure to disclose credit card foreign currency exchange charges April 16, 2003 - Consumer Action is a lead plaintiff in a class action lawsuit against American Express charging that the…
15

March

11
  • 2003 Credit Card Rates Survey Press Release. CONTACT: Linda Sherry or Ken McEldowney, 415-777-9648 Chinese and Spanish speakers available. CA releases its 2003 annual Credit Card Rates Survey New study highlights anti-consumer practices that are becoming standard in the industry For the…
 

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