A Message from Consumer Action

Consumer Action's MoneyWi$e educational materials have moved to our Managing Money Project website. Here you may view, download and order bulk copies of the MoneyWi$e materials. Please make a note of the Managing Money Project address— www.managing-money.org —and add it to your address book.




  • Student loan debt repayment pause extended. The Biden administration is extending its student loan repayment pause — which was set to expire at the end of the year — into 2023 while its promise of federal relief remains hung up in court.
  • Consumer groups want grocers to ditch digital-only deals. A coalition of consumer groups is asking grocery chains to rethink their digital-only coupons, saying the deals discriminate against people who don’t have smartphones or reliable internet access. Digital-only deals __ advertised online or
  • Sharp spike in Black, Asian and Latino homeownership. Helped by pandemic-era stimulus programs, Black, Latino and Asian households saw the sharpest increase in homeownership in 2021 since the Great Recession, when all their levels of owning had fallen, according to an analysis of new


  • U.S. mortgage rates soar past 7%. Mortgage rates barreled past the 7 percent mark to their highest level since 2002, as the Federal Reserve’s aggressive interest rate increases, meant to combat inflation, continued to seep through the economy and worry markets.
  • You can now buy hearing aids over the counter. For the first time, adults with mild to moderate hearing loss in the US will be able to buy over-the-counter hearing aids.  The White House said that hearing aids are available or coming soon
  • Few customers get refunds for Zelle fraud. Reports of scams and fraud on the bank-owned payment network Zelle are surging, but banks have refused to refund customers for most of their losses — at times outright flouting a federal consumer protection law,


  • Student loan debt relief program launches in October. The Department of Education will provide up to $20,000 in debt cancellation with loans held by the federal government to Pell Grant recipients, and up to $10,000 in debt cancellation to non-Pell Grant recipients. To be eligible
  • Air passengers could see sweeping reforms and easier refunds. After decades of laissez-faire enforcement, the Department of Transportation is proposing changes to clarify the vague language airlines use to determine “significant delays,” potentially helping passengers receive refunds or vouchers more efficiently. Under
  • The best times to find cheap flights. Google Flights data showed prices for domestic flights have usually been their lowest between 21 and 60 days out. Those prices tend to bottom out around 44 days before takeoff.  Look for flights that depart in the


  • Consumer Action INSIDER - September 2022. The September issue of INSIDER brings you stories about some new grants and initiatives at Consumer Action, as well as standard features, like Hotline Chronicles (a terrible snafu with airline tickets) and CFPB Watch (a rundown of what the Consumer Financial Protection Bureau has been up to). Learn about some upcoming class action settlements, too.
  • Who qualifies for $10,000 in student debt cancellation?. Under the plan, borrowers can qualify for up to $10,000 in student loan forgiveness, and recipients of Pell Grants are eligible for an additional $10,000 in forgiveness. Only borrowers earning under $125,000 per year — or $250,000 per year,
  • Beware of fake warnings in text messages. Scammers pose as a bank or pretend to be from Amazon and send a fake text about suspicious activity on your account or a delayed package only to get you upset. The knee

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