Training Modules

• Banking Basics
  This training series provides a simple introduction to the primary services offered by banks and credit unions, including checking accounts, savings accounts, certificates of deposit and debit cards. It also covers opening an account, resolving problems, the options that bank customers have and the decisions they need to make when using bank services. January 03, 2007


• Credit Card Fraud
  This module is designed to help participants to recognize and avoid many forms of fraud that involve credit cards, such as skimming, phishing, ID theft and counterfeit cards. January 16, 2008


• Credit Card Terms
  This module is designed to help participants to understand the different types of cards available; sort through offers to choose the card that's right for them; understand credit card terms and conditions and avoid fees and penalty rates. The series includes a multilingual brochure (English, Spanish, Chinese, Korean and Vietnamese), training manual, training guide and PowerPoint slides. October 10, 2007


• Credit Freeze
  A credit file "security freeze" is a preventive tool to help you avoid identity theft and to block impostors from using your personal information to establish credit. This module explains how to to place, lift and remove a security freeze of your credit file. It includes the multilingual brochure, training manual Q&As, training packet, state credit freeze chart and PowerPoint slides. May 19, 2008


• Elder Fraud
  This training module covers many guises of fraud (with special attention to scams that target senior), signs of fraud and tips for avoiding scams. April 13, 2007


• Families and Credit Cards
  This module is designed to help parents and trainers talk to youth about credit cards. Topics include adding cardholders to your account, secondary cardholder policies, payment options for kids while they're traveling and helping young people understands the importance of good credit. The series includes a multilingual brochure (English, Spanish, Chinese, Korean and Vietnamese), training guide and PowerPoint slides. October 11, 2007


• Good Credit
  This training module covers what credit history is, what a credit report is, how to get your credit report, how to establish good credit and where to complain if you have a problem. April 13, 2007


• ID Theft and Account Fraud
  This training module covers steps to prevent ID theft, or if you are a victim, to clear up the problems created by ID theft and to lessen its impact on your life. April 13, 2007


• Micro Business
  This module is designed to help participants learn basic information about the creation and financial management of a micro business. Micro businesses are very small companies run by their owners with few employees. They are often home-based, with annual sales under $250,000 and few assets, but they can qualify for loans to help them grow into large regional, national or franchise businesses. April 13, 2007


• Money Management
  This training module covers basic money management and develop a budget or spending plan to control your expenses. April 13, 2007


• Personal Bankruptcy
  This training module covers bankruptcy new rules (effective in October 2005) in order to give debt-burdened consumers an organized and systematic way of paying back creditors. April 13, 2007


• Rebuilding Good Credit
  This training module covers the importance of having a good credit, your rights if your credit application is rejected, how to check your credit report, how to dispute mistakes on your credit report and how to begin to rebuild good credit. April 13, 2007


• Savings to Build Wealth
  This training module covers information about the importance of saving, setting short- and long-term goals to promote saving, opening a savings account and ways to make your money grow faster, including certificates of deposit (CDs), individual retirement accounts (IRAs), U.S. Savings Bonds and college savings accounts. April 13, 2007


• Teens and Money
  This training series is designed primarily for parents but may also be useful for older teens. The materials cover—budgeting, figuring out if a purchase is a "need" or a "want," banking, writing checks, savings, credit cards, credit reports, driving and cell phones. January 03, 2007