Consumer Action Publications

Consumer Action creates award-winning free multilingual educational guides on a wide range of personal finance topics and other subjects of interest to consumers. Many publications are available in Chinese, Korean, Spanish and Vietnamese, as well as English. Each year, we distribute more than a million of our publications through a national network of 8,000 community organizations. Nonprofit and community-based agencies may order these free publications in bulk by clicking here for downloadable order forms or online ordering instructions.

2011

October

10
Micro Business Basics - Powerpoint Training Slides (Spanish) Cover

Micro Business Basics - Powerpoint Training Slides (Spanish). El archivo de la presentación en PowerPoint del seminario Información básica para la microempresa está disponible en la sección "Download File".

Manage your Money wisely - Powerpoint Training Slides (Spanish) Cover

Manage your Money wisely - Powerpoint Training Slides (Spanish). El archivo de la presentación en PowerPoint del seminario Administración de dinero está disponible en la sección "Download File".

Elder Fraud : Preventing Senior Scams - Powerpoint Training Slides (Spanish) Cover

Elder Fraud : Preventing Senior Scams - Powerpoint Training Slides (Spanish). El archivo de la presentación en PowerPoint del seminario Prevención de estafas a las personas de edad avanzada está disponible en la sección "Download File".

Good Credit - Powerpoint Training Slides (Spanish) Cover

Good Credit - Powerpoint Training Slides (Spanish). El archivo de la presentación en PowerPoint del seminario Buen Crédito está disponible en la sección "Download File".

Rebuilding Good Credit - PowerPoint Training Slides (Spanish) Cover

Rebuilding Good Credit - PowerPoint Training Slides (Spanish). El archivo de la presentación en PowerPoint del seminario Mejore su crédito está disponible en la sección "Download File".

September

19
Your Digital Dollars - Powerpoint Training Slides Cover

Your Digital Dollars - Powerpoint Training Slides. Your Digital Dollars Powerpoint training file is available for download in the "Download File" section.

Your Digital Dollars - Lesson Plan and Class Activities Cover

Your Digital Dollars - Lesson Plan and Class Activities. This packet, only available as a PDF file, provides guidance for teachers and team leaders. The 24-page packet contains a detailed curriculum, classroom activities and take home worksheets.

13
How to Complain Cover

How to Complain. Consumer Action has updated its perennial favorite guide How to Complain in honor of our 40th anniversary. The free and comprehensive booklet is designed to help you complain effectively and get results. How to Complain includes advice on how to approach businesses with a complaint; escalating a complaint through customer service or a company’s executive offices; writing emails and letters about your complaint, and documenting your complaint.

August

29
Your Digital Dollars-Safety and privacy in online and mobile transactions Cover

Your Digital Dollars-Safety and privacy in online and mobile transactions Protect your identity and data while banking or paying digitally. As more daily tasks, from shopping and banking to working and socializing, get done on a computer or mobile device, the opportunities to expose personal data increase.

25
Consumer Action Housing Help Cover

Consumer Action Housing Help Foreclosure Prevention Guide. This free resource guide is designed to help struggling homeowners at all stages in the foreclosure process. It lists a wide variety of government and private programs and websites where homeowners can learn if they are eligible for help in saving their homes.

 
 

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