Consumer Action Publications

Consumer Action creates award-winning free multilingual educational guides on a wide range of personal finance topics and other subjects of interest to consumers. Many publications are available in Chinese, Korean, Spanish and Vietnamese, as well as English. Each year, we distribute more than two million of our publications through a national network of 8,000 community organizations. Click here for bulk order forms for nonprofit and community-based agencies.

2008

June

01
California Lifeline Leader's Guide (Chinese) Cover

California Lifeline Leader's Guide (Chinese) All about Discounted phone Service. 加州普濟電話計劃向低收入家庭及殘障人士提供基本住宅電話費折扣服務。這本以問答方式設計的指南, 回答加州普濟電話最常見的問題及2006年生效的新申請資格規定。

California Lifeline is a program that helps low-income and disabled individuals by providing discounts on residential phone service. This question-and-answer format guide is designed to answer frequently asked questions about California Lifeline and about changes to program eligibility requirements that took effect in 2006.

Guía para el instructor de California Lifeline Cover

Guía para el instructor de California Lifeline Preguntas y respuestas sobre el servicio telefónico con descuento Lifeline para californianos de bajos ingresos. El programa California Lifeline ayuda a personas de bajos ingresos e incapacitadas proveyéndoles descuentos en el servicio telefónico residencial. Esta guía en formato de preguntas y respuestas está diseñada para contestar preguntas frecuentes sobre el programa California Lifeline y sobre los cambios en los requisitos de calificación que se implementaron en el 2006.

¡Conéctese a Lifeline y ahorre! Cover

¡Conéctese a Lifeline y ahorre! Lifeline servicio telefónico con descuento asiste a californianos de bajos ingresos. Universal Lifeline Telephone Service (ULTS), también conocido como California Lifeline, ofrece descuentos por servicio telefónico residencial básico para familias de bajos ingresos que califican. Los consumidores que califican para recibir California Lifeline pagan una fracción del costo normal de la conexión y del servicio mensual de teléfono local.

Connect to Lifeline and Save! (Chinese) Cover

Connect to Lifeline and Save! (Chinese) Discounted Lifeline Telephone Service Helps Low-Income Californians. 普濟通信線電話服務(ULTS) ﹐也就是眾所周知的加州普濟電話﹐提供合於低收入資格的家庭基本電話用戶折扣優惠價。消費者如合格申請普濟電話﹐安裝電話或是本地電話每月服務費等一般收費均可享有折扣。

Universal Lifeline Telephone Service (ULTS), also known as California Lifeline, provides discounts on basic residential telephone service to eligible low-income households. Consumers who qualify for California Lifeline pay a fraction of the regular cost for telephone connection and monthly local telephone service.

California Lifeline Leader's Guide Cover

California Lifeline Leader's Guide All About Discounted Phone Service. California Lifeline is a program that helps low-income and disabled individuals by providing discounts on residential phone service. This question-and-answer format guide is designed to answer frequently asked questions about California Lifeline and about changes to program eligibility requirements that took effect in 2006.

Connect to Lifeline and Save! Cover

Connect to Lifeline and Save! Discounted Lifeline Telephone Service Helps Low-Income Californians. Universal Lifeline Telephone Service (ULTS), also known as California Lifeline, provides discounts on basic residential telephone service to eligible low-income households. Consumers who qualify for California Lifeline pay a fraction of the regular cost for telephone connection and monthly local telephone service. This brochure explains the features and benefits of Lifeline phone service, how to apply for the program, and what you must do to continue participation. Companion pieces include a leader's guide, Lifeline Training Guide and PowerPoint slides.

Connect to Lifeline and Save! (Korean) Cover

Connect to Lifeline and Save! (Korean) Discounted Lifeline Telephone Service Helps Low-Income Californians. ‘캘리포니아 라이프라인’으로도 알려져 있는 유니버셜 라이프라인 전화서비스(ULTS)는 자격이 되는 저소득층에 주거용 기본 전화 서비스를 할인 요금을 받고 제공합니다. 캘리포니아 라이프라인 혜택을 받는 소비자는 전화 연결비 및 월 로컬 전화 사용료에 대해 정상 가격의 일부만을 납부하면 됩니다. 이 소책자는 라이프라인 전화서비스의 요점과 이익, 라이프라인 프로그램 신청 방법, 그리고 가입상태를 유지하는 법 등을 설명하고 있습니다.

Universal Lifeline Telephone Service (ULTS), also known as California Lifeline, provides discounts on basic residential telephone service to eligible low-income households. Consumers who qualify for California Lifeline pay a fraction of the regular cost for telephone connection and monthly local telephone service. This brochure explains the features and benefits of Lifeline phone service, how to apply for the program, and what you must do to continue participation. Companion pieces include a leader's guide, Lifeline Training Guide and PowerPoint slides.

California Lifeline - PowerPoint Training Slides Cover

California Lifeline - PowerPoint Training Slides. Universal Lifeline Telephone Service (ULTS), also known as California Lifeline, provides discounts on basic residential telephone service to eligible low-income households. These PowerPoint slides were developed to help trainers and advocates explain the features and benefits of Lifeline phone service, how to apply for the program, and what consumers must do to continue their participation. Companion pieces include a multilingual brochure, a leader's guide and a Lifeline Training Guide.The California Lifeline Powerpoint training file is available for download in the "Download File" section.

California Lifeline Telephone Service - Training Guide Cover

California Lifeline Telephone Service - Training Guide. Universal Lifeline Telephone Service (ULTS), also known as California Lifeline, provides discounts on basic residential telephone service to eligible low-income households. This training guide was developed to help eligible households understand the features and benefits of Lifeline phone service, how to apply for the program, and what they must do to continue their participation. Companion brochure, leader's guide and PowerPoint training slides are available.

May

23
Leave me alone (2008) Cover

Leave me alone (2008) Your privacy online—and offline. Leave Me Alone! Your Privacy Online - and Offline explains the concept of personal privacy and why it is important to be careful about who has access to your personal information. Topics covered include privacy in cyberspace, cutting down on unwanted junk mail and spam e-mail from marketers and 'top ten' ways to protect your privacy on and off the Internet.

 
 
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