Released: October 16, 2018

Help Desk FAQ

Who regulates my bank?

The Federal Financial Institutions Examination Council (FFIEC) is a good place to start looking for that information. Click here to visit the FFIEC website.

When you get to the FFIEC website, enter the name of your bank or financial institution in the search field. You will be taken to your specific bank's name or to a list of banks that have similar names that you can select your bank from. Next to the bank name, you will find the name of the appropriate bank regulatory agency that can help you. Click on the regulator’s name and you will be taken to the website for that regulator, where you can file a complaint or ask a question.

If you don't know the name of your bank, find it on your bank or credit card statement. On the FFIEC website, you can click on the search button without entering a bank's or financial institution’s name, resulting in an alphabetical listing of banks along with the name of the appropriate regulator.

To find a list of bank operating subsidiaries, which may have different names than their parent companies, click here.

If you can’t find your bank's name or you have a banking question, you can contact any of the federal bank regulators below:

• Office of the Comptroller of the Currency: 800-613-6743
• Federal Reserve Board: 888-851-1920
• Federal Deposit Insurance Corporation: 877-275-3342
• National Credit Union Administration: 800-755-1030
• Consumer Financial Protection Bureau: 855-411-2372