Updated: December 13 2011

Consumer Financial Protection Bureau (CFPB)

The central mission of the Consumer Financial Protection Bureau (CFPB) is to make markets for consumer financial products and services work for Americans — whether they are applying for a mortgage, choosing among credit cards, or using any number of other consumer financial products.

Congress established the CFPB to protect consumers by carrying out Federal consumer financial laws. Among other things, they:
- Conduct rule-making, supervision, and enforcement for Federal consumer financial protection laws
- Restrict unfair, deceptive, or abusive acts or practices
- Take consumer complaints
- Promote financial education
- Research consumer behavior
- Monitor financial markets for new risks to consumers
- Enforce laws that outlaw discrimination and other unfair treatment in consumer finance

Primary Address

Consumer Financial Protection Bureau (CFPB)
1500 Pennsylvania Ave. NW
Washington DC, DC 20220
Phone: (855) 411-CFPB (2372)
Web: http://www.consumerfinance.gov

Region(s) Served

• National

Locations

• CFPB - Iowa City Office
  P.O. Box 4503
  Iowa City, IA 52244
  Toll-free: (855) 411-CFPB (2372)
  Fax: (855) 237-2392
• CFPB - Washington DC Office
  1500 Pennsylvania Ave. NW
  Washington DC, DC 20220
  Phone: (202) 435-7000
  Email: [email protected]

Related Programs

Keywords

mortgage, housing, credit cards