Managing Money

Managing Money ( is a financial literacy clearinghouse featuring Consumer Action’s award-winning multilingual educational materials, headline news on personal finance topics and recommended publications created by other organizations and government agencies. The materials focus on financial services, sound financial planning and debt management, saving for emergencies and retirement and how to avoid frauds and scams.


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CA News & Special Reports

CA News Logo Consumer Action INSIDER - November 2015 The November issue of the Consumer Action INSIDER offers information on CFPB activities and class action lawsuits as well as updates on the many coalitions we’re involved in (including the newest, created in the wake of the massive Experian/T-Mobile data breach). We also fill you in on the latest happenings, including an open house at our new SF office; the National Consumer League’s Trumpeter Awards event, and a public discussion on postal banking. Finally, we provide a recap of our auto insurance trainings and introduce recent updates to our guide to the Lifeline discounted phone program for underserved individuals. This month, Hotline Chronicles explores a consumer'r problem with not-so-speedy Internet service. ( Sunday, November 01, 2015 )

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Recent Publications

When a collector calls: An insider’s guide to responding to debt collectors

When a collector calls: An insider’s guide to responding to debt collectors. Millions of consumers are contacted by debt collectors every year. This concise “insider’s” guide to responding to a debt collection call or letter, written with input from an association of collectors, provides tips for communicating effectively with a collector, exercising and protecting your rights and avoiding debt collection scams.

The Fair Debt Collection Practices Act - How it restricts collectors and protects consumer (Spanish)

The Fair Debt Collection Practices Act - How it restricts collectors and protects consumer (Spanish). Esta guía concisa acerca de la ley sobre el cobro de deudas justo (Fair Debt Collection Practices Act o FDCPA) le informa al consumidor sobre las obligaciones de cobradores; sobre lo que tienen permitido hacer los cobradores; y sobre lo que tienen prohibido hacer los cobradores. También ofrece información sobre cómo conseguir que un cobrador deje de comunicarse con usted; sobre sus opciones cuando un cobrador infringe la ley FDCPA; y dónde obtener más información y ayuda directa.

Debtors’ Rights (Spanish)

Debtors’ Rights (Spanish). Esta guía de 16 páginas ayuda a consumidores que deben dinero a comprender cómo evitar una demanda por el cobro de deudas; cómo funciona el proceso legal si no logran evitar una demanda; cuáles son sus derechos si pierden la demanda; y cómo presentar una queja contra un cobrador de deudas.

Choosing a Prepaid Card - PowerPoint Training Slides

Choosing a Prepaid Card - PowerPoint Training Slides. The Choosing a Prepaid Card PowerPoint training file is available for download in the "Download File" section.

Choosing a Prepaid Card - Seminar lesson plan and class activities

Choosing a Prepaid Card - Seminar lesson plan and class activities. This 24-page packet, only available as a PDF download, contains a detailed curriculum for teaching how to choose, use and manage a prepaid card wisely, and two classroom activities that provide an opportunity for participants to apply what they’ve learned.

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Recommended Publications

Friday, September 04, 2015

CFPB Monthly Complaint Report: Credit Reporting Issues. Complaint reports from the Consumer Financial Protection Bureau (CFPB) focus on a different issue each month providing a snapshot of complaint trends by type, state and company, and highlight actual complaints reported by consumers.

Friday, January 23, 2015

California Lifeline carrier search tool. The California Public Utility Commission (CPUC) has a multilingual tool that enables consumers to search for California LifeLine service providers.

Tuesday, January 13, 2015

Owning a Home Cover Art Owning a Home. Designed by the Consumer Financial Protection Bureau, Owning a Home features an interactive, online set of resources and tools to help borrowers.

Wednesday, September 18, 2013

Public access online to Home Mortgage Disclosure Act (HMDA). The Consumer Financial Protection Bureau (CFPB) launched an online tool to provide consumers with easy access to public mortgage information collected under the Home Mortgage Disclosure Act (HMDA). The tool enables greater transparency by helping inform people of trends in their local mortgage markets.

Monday, December 19, 2011

Working Cars for Working Families Cover Art Working Cars for Working Families. Working Cars for Working Families is a project of the National Consumer Law Center to help people get good used cars.

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